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| Carl Head |
Carl Head, who took his
first job in the 1963 as a janitor at Canadian Tire located at Toronto. Head
who worked in all the stores of Canadian Tire in Canada is now the new owner of
franchise operation in Nanaimo. Nanaimo store which is located in the city’s
north was owned and operated by Al Abbott
is now owned by Head.
On Christmas occasion
when Abbott retired Head said that his plans for his new store, including
expanding its automotive department and putting more of a focus on customer
service and relations. Head even disclosed that he had “heard rumours” that
they are making plans to move their store to another location by the end of
2013 when the lease on the current site runs out. In order to subside this new
head announced that "There's no doubt that Nanaimo is a growing city and
we're getting a little cramped at this location, but it's ultimately up to
corporate headquarters to make these decisions,"
Head openly declare
that a rumour that the Canadian Tire store is eyeing Nanaimo North Town Centre
for its new location in the city is "just speculation" at this point.
The six famous locations of Canadian Tire Toronto, Thunder Bay, Corner Brook
and Calgary are owned by Head since last 36 yrs. In order to buy his Nanaimo
location Head sold his latest store in Cal-gary. When he purchased his
Nanaimo’s location he moved there with his family member.
He shared his experience
of his work in which he gave most importance’s to customers relationship with
the store to make it more clear to everyone he said that customer relations is
vitally important to the success of his stores, and he intends to make it a
focus of the Nanaimo's approximately 100 employees to give as much
"one-on-one" service to the customers as possible.
"The automotive
departments is a key part of all Canadian Tires and I intend to double our
automotive product line," Head said. Head already had his family living in
Nanaimo, including Evelyn his daughter, who runs a chiropractic clinic there.
He is satisfied with the work in Nanaimo and appreciated its workers by saying
that "I'm very pleased with the store and all of its workers, and I look
forward to living and working in Nanaimo."
What do you think;
Canadian Tire will achieve same success that he achieve at different parts of
the Canada?
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